Terms and Conditions

AVAILABILITY of PRODUCTS

Some products might be not available and depending upon seasonable availability.
If products are subject to availability, please be aware, that it might not be possible to deliver your requested product, in this case, the commercial invoice (which will be issued on the day of shipment) is the legal and binding document.










SERVICE

We can provide the complete service of delivery, including providing customs invoice and packing list, airway bill or B/L and phytosanitary certificates.
Prices for airfreight and applicable handlings fee are for insecticide inspection, Thai Authorities or administration fees.
If you choose your own Freight Forwarding Handlings agent, please instruct the contact details accordingly and to enable us to coordinate with your service providers accordingly.
Order is subject to final confirmation on day of shipment for quantity, prices and product availability












PACKING

The final weight of Packaging and Products might be slightly variable from the original Purchase order as it is not always possible to exactly match the requested weight/quantities in grams, but in principle all order request in weight or quantities will be followed strictly and complied accordingly.
Our regular packaging size is 11 Kgs. Special Packing is upon your request and subject to confirmation.
+/- 5% variance in weight is acceptable














PRICES

All prices are net in US Dollar and based on FOB Bangkok excluding any charges related to airfreight or other transportation means.
Prices of Fresh Vegetables and Fruits will be vary according to season and are depended on market price with subject to change.
The price list is valid from the 1st until 28th of a month – this means that all orders made after 28thof each month with the date of shipment on the 1stof new month or later, prices on the day of shipment will be valid. Orders up to 28th of a month with a shipment not later than the 3rd of new month will be according to the old price list, so if a shipment is later than the 3rd, hence the new price list will be valid.










PAYMENT

Full prepayment by bank transfer is required two weeks before commencement of services with any transfer charges and fees to be paid by clients.
Upon confirmation of your order, we will send you our company’s Pro-Forma Invoice. Payment must be made at this time and prior shipping. Please fax or e-mail us your copy of remittance after having transferred the money.
Please fax to number +66 2 278 7902 or email: andrej@delibkk.com













MINIMUM ORDER

Minimum order shall be 250 Kgs net weight per shipment.
Purchase Order should be reach to us at least 7-5 working days prior to delivery date. For large requirements/order, we appreciate 15-10 days in advance.
Order confirmation implies the customers agreement to the conditions stated above.













CANCELLATIONS










OTHERS

Any damaged plants/products due to poor packing conditions will be replaced by notifying us within latest 48 hours upon arrival at the final port and as per export documentation. To make a claim, please send us photos of the damages. Any approved claims will be compensated with replacement products added to your next shipment order.










LIABILITY

DELI UNITED Co., Ltd acts as intermediary between the concerned airlines, farms and agriculture institutions, all transport operators providing the services. DELI UNITED Co., Ltd is therefore not responsible for any loss, or damage sustained by the service providers, including those occurring outside its territory. Additional expenses incurred due to delay, accidents, natural and disaster, political actions and unrest must be borne by the clients.

“We ensure top high quality and freshness of our wide array of tropical products and select only the best quality and to the highest International Standard!”




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